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FAQ's

The Brand

What is the concept behind The Tailory New York?

The Tailory New York is an appointment-only custom clothing company that combines the modernity of Fashion Design with the heritage art of Custom Tailoring. We cater to Men, Women, and Non-Binary individuals.

Why choose The Tailory New York?

Providing personally designed, fitted and curated collections for each individual client is the essence of who we are. At The Tailory New York, we believe that your wardrobe should not only fit perfectly but should be designed with only YOU in mind. The end result?—clients get the best of both worlds, impeccable custom fit and custom-designed pieces that affirm their identity and work seamlessly with their lifestyle.

Who are your clients?

We make custom clothing for EVERYBODY and EVERY BODY.  We pride ourselves on creating an inclusive fashion brand.

What type of clothing do you make?

We make tailored clothing. This includes Suits, Tuxedos, Blazers, Dress Shirts, Pants, Chinos, Vest, Overcoat, Dress, and Skirts, to name a few. Check out our gallery page for some images of our products. Don’t see what you are looking for in our gallery, no worries! Schedule a custom design session and we can make it for you.

 

The Experience

How does it work?

The process listed in 6 simple steps.

  • 1. Book an appointment.
    The online appointment concierge is the easiest and fastest way to book an appointment with our team – just select the date and time that works best for you. All measurement consultations are complimentary and take anywhere from 30min to 1hr. If you would like to book a same-day appointment or your desired appointment slot is not available, please contact the studio directly at 212.813.1014.

  • 2. Get professionally fitted and measured.
    During your fitting session, our consultants will take over 35 measurements to ensure the perfect fit. Constructing the fit of your garment is a dialogue between you and your consultant, which is why each of our consultants has years of custom tailoring experience and in-depth knowledge of pattern making and clothing construction. A well-fitting custom garment is the perfect combination of proper fit and personal preference.

  • 3. Work with our team to design a garment that is uniquely yours.
    Each custom piece we make for our clients is individually designed with plenty of extra details. Our consultants will guide you through the design process and help you personalize each piece to ensure it meets your personal taste and lifestyle. All consultations begin a PINTEREST board dedicated to you! This helps the consultant start a visual dialogue with you.

  • 4. Every inch of your garment is spaced out and specific to you.
    After you have been measured and your garment has been designed, technical specifications and style details are sent to our team of manufacturers and production begins within minutes.

  • 5. Creating a pattern that is specifically designed for you.
    Every pattern is digitally cut for each and every client – no template pattern is ever used. This simply means you are able to fully customize your fit, your style, and your design.

  • 6. Your custom garment is ready for pickup in as little as 2 1/2 weeks.
    With 24/7 production capability, we are able to deliver your custom items in as little as 2 1/2 weeks. And once the garment arrives, you will try it on again to make sure the fit is on point before you take it. Any further alterations are done here in midtown Manhattan. You shouldn’t have to wait to go fully custom

Do you have a showroom or storefront? Is it appointment-only?

We have a showroom located at 1123 Broadway Suite 811, New York, NY 10010. We are by appointment only. You can book online using our appointment concierge or simply give us a call.

I do not live in NYC, how do I place an order?

No Worries! We offer our complete experience virtually as well. Check out our virtual fitting process here.

Do you have trunk shows or events?

We participate in New York Fashion Week twice a year as well as Bridal Fashion Week. We also throw trunk shows and special events in collaboration with our strategic partners. For invitations to these events or special promotions, please subscribe to our mailing list or check out our latest news sections for pop-up locations and times. We promise not to SPAM.

 

The Product

What is your pricing?

We have an all-inclusive pricing model. Prices are only dependant upon the fabric that you choose. This does not apply to garment embellishments.

SUITS/TUXEDOS

  • HOUSE COLLECTION: $995-$1650
  • MID-TIER BRITISH AND ITALIAN: $1750-$2350
  • PREMIUM BRITISH AND ITALIAN: $2500-$3500

SHIRTS

  • HOUSE: $175
  • CANCLINI: $275
  • ALBINI: $350+
  • THOMAS MASON: $450+

BLAZERS

  • HOUSE: $895+
  • MID-TIER BRITISH AND ITALIAN: $1650+
  • PREMIUM BRITISH AND ITALIAN: $2050+

VESTS

  • HOUSE: $300+
  • MID-TIER BRITISH AND ITALIAN: $550+
  • PREMIUM BRITISH AND ITALIAN: $850+

PANTS/CHINOS/SKIRTS

  • HOUSE: $300+
  • MID-TIER BRITISH AND ITALIAN: $550+
  • PREMIUM BRITISH AND ITALIAN: $850+

OVERCOATS

  • HOUSE: $1500+
  • ITALIAN: $2795+

DRESSES

  • HOUSE: $1250+
  • MID-TIER BRITISH AND ITALIAN: $2050+
  • PREMIUM BRITISH AND ITALIAN: $2500+

CUSTOM EMBELLISHMENTS

  • HAND BEADING: $1000+
  • HAND EMBROIDERY: $1000+
  • APPLIQUE: $500+

What is your lead time?

  • HOUSE MATERIAL: 3-4 weeks
  • ITALIAN MATERIAL: 4-6 weeks
  • EMBELLISHMENTS: 3 MONTHS+

What type of materials do you use?

Our house materials range from Super 120s to Super from 150s and it is sourced from various reputable Asian mills. We also carry super 110’s-Super 180s branded European wools from Vitale Barberis, Loro Piana, Scabal, Dormeuil, Mazoni, Policarpo, and Escorial. We also carry cotton shirting from Asia as well as Albini, Thomas Mason and Canclini.

How are your garments constructed?

Every pattern is digitally cut for each and every client – no template pattern is ever used. This simply means you are able to fully customize your fit, your style, and your design. Our default construction is half canvas with full canvas lapels.

Can I upgrade to a full canvas suit?

Yes, you can upgrade to full canvas for $150.00

Can I upgrade to a fully handmade suit?

Yes! We offer full Bespoke Services too. Contact us for more information.

Can you copy the fit of an existing suit that I love the fit of?

Yes, we can. Please contact us for more details.

Can you replicate an existing garment?

Yes, we can. Please contact us for more details.

 

Payment and Other Matters

What is the payment method?

We take all major credit cards, gift cards, and cash.

Do you handle alterations later on if I gain or lose weight?

Yes, we can. We provide complimentary alterations on our garments for a period of one month. After that, we will have to charge for the alterations. All alterations are done in house by our master tailor.

Do you handle alterations on clothing that you did not make?

We do not handle alterations on garments we did not make.

Can you create a complete wardrobe solution for a client that aligns with their lifestyle?

Absolutely! One of our specialties is creating the perfect wardrobe solution for any lifestyle and budget. Please contact us for more information.

Can I purchase gift cards?

Yes, you can. You can order them online or call us. We sell digital and physical gift cards.

How are the gift cards delivered?

The gift cards are always delivered in a beautifully branded envelope with a 100% cotton hanky (custom monogram available).

What is your return or exchange policy?

Since everything we create for you is custom and one of a kind, we do not offer refunds. We do stand behind every piece of garment we create and will work with you to ensure the perfect garment is delivered to you.